Privacy Policy

Website: optimist.co.in

This Privacy Policy explains how Optimist Brand Design LLP (“Optimist”, “we”, “us”, “our”) collects, uses, shares, and protects information when you visit optimist.co.in (the “Website”) or contact us through forms, email, phone, or other channels.

By using this Website, you agree to the practices described in this Policy.

Who We Are

Optimist Brand Design LLP
For general enquiries: +91 98223 26813 | design@optimist.co.in
For career enquiries: +91 95619 76702 | hr@optimist.co.in

Offices:
Pune Office: Plot No. 344, CTS No. 2537, Sahakar Nagar, Pune, Maharashtra 411009
Mumbai Office: Office No. 207, Building 3, Sector III, MBP Road, Millenium Business Park, Mahape,
Navi Mumbai, Maharashtra 400710
Gurugram Office: Oakwood Estate B-Block, DLF Phase 2, Sector 25, Gurugram, Haryana 122022

Information We Collect

A) Information you provide to us
When you submit an enquiry or contact us, we may collect: Name, Mobile number, Email address, Company name, Service interest/selection, and any message/details you share with us.

If you apply for jobs/careers, you may share additional information relevant to recruitment (e.g., resume, portfolio, experience details) via email or other channels.

B) Information collected automatically
When you browse the Website, we may collect: device and browser type, IP address (and approximate location inferred from IP), pages visited, time spent, clicks, referring source, and cookies/similar technologies (see Section 7).

How We Use Your Information

We use information to: respond to enquiries and provide requested information about our services; contact you via phone/email regarding your request; schedule meetings/calls and manage business communication; improve Website performance, content, and user experience; maintain internal records, reporting, and operational workflows; and prevent fraud, abuse, and security incidents.

Legal Basis / Consent (India)

Where required, we rely on your consent (for example, when you submit an enquiry form). We may also process information for legitimate uses such as responding to requests, ensuring Website security, and improving services, consistent with applicable Indian law including the Digital Personal Data Protection Act, 2023 (DPDP Act).

How We Share Information

We do not sell your personal data.

We may share information only when necessary with: service providers/vendors who support Website hosting, form processing, CRM, analytics, email/communication, or marketing operations (acting under our instructions); professional advisors (legal, auditors) when required; and government/authorities where legally required or to protect rights, safety, and security. Sharing is limited to what is necessary for the purpose.

Data Retention

We retain personal information only as long as needed to handle your enquiry and ongoing communication, maintain business and compliance records, and resolve disputes/enforce agreements. When retention is no longer necessary, we securely delete or anonymize the information.

Cookies & Tracking

We may use cookies and similar technologies to enable essential Website functionality, understand Website traffic and usage patterns, and measure marketing/campaign effectiveness and improve performance.

You can control cookies through your browser settings. Disabling cookies may impact some Website features.

Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your information. However, internet transmissions are never fully secure, and we cannot guarantee absolute security.

Your Choices & Rights

Subject to applicable law, you may request to: access or correct your personal information; withdraw consent (where processing is based on consent); request deletion of personal information (where applicable); and opt out of promotional communication at any time.

To make a request, contact us at design@optimist.co.in (for work enquiries) or hr@optimist.co.in (for career-related requests).

Children’s Privacy

The Website may contain links to third-party websites/platforms (e.g., social media). We are not responsible for their privacy practices. Please review their policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page.

Contact

For privacy-related questions or requests:
design@optimist.co.in | +91 98223 26813
hr@optimist.co.in | +91 95619 76702